The HughesNet Fair Access Policy is designed to ensure that all HughesNet users can have a great online experience by providing each plan with a Download Allowance. Users who exceed their allowance will have their service speeds reduced during the Recovery Zone, to maintain service to the remaining users. After about 24 hours in the Recovery Zone, these download speed restrictions are removed and the Download Allowance is reset. For more information, please refer to our Fair Access Policy on our Frequently Asked Questions page.
Sometimes you might want to reset your allowance without waiting for the Recovery Zone to end. For these occasions, we provide easy access to Restore Tokens – a service that instantly resets your Download Allowance and lifts the speed restriction.
Each HughesNet subscriber receives one complimentary Restore Token each month on his or her billing date. You can use this free Token any time you exceed your Download Allowance. You can also purchase additional Tokens throughout the month, priced based on your plan’s Download Allowance.
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